Links

Workplace Observation and Fieldworking

• Definition of Fieldworking from Florida State
• Ethnography of Everyday Life at University of Michigan
• Introduction to Ethnography
• Sunstein and Chiseri-Strater's Book site
• Jim Henry's Webpage

Usability

• Jakob Nielson's Useit.com
• Donald Norman - see esp. The Design of Everyday Things
• IBM's User-Centered Design site
• Paper prototyping page
• Test materials sample

Hot Topics in Professional Writing

• BoxesandArrows: An Information Architecture Journal
• STC's Internet Accessibility site
• STC's Single-Sourcing SIG
• USArmy's vision of Professional Writing
• Paper by a professional writing student

Professional Writing Database

• An excellent collection of professional documents