Tableau
Steps to take when you have technical questions
When learning any new software package, you are bound to have technical questions. Investigating and solving these questions is an important part of learning the software. When you have a question about Tableau that you cannot answer on your own, you should follow the following steps:
- Consult Tableau's extensive online resources and training videos:
- http://onlinehelp.tableau.com/current/pro/online/windows/en-us/help.htm
- http://www.tableau.com/support/manuals/quickstart
- http://www.tableau.com/learn/training
- If you did not find the solution in the previous step, check Tableau’s community discussion forum to see if the solution has been posted there. If your question has never been posted on the forum, then post it yourself and see if you get a response.
- Home page: https://community.tableau.com/welcome
- Beginner: https://community.tableau.com/groups/newbie-tableau-desktop
- Advanced: https://community.tableau.com/community/viz-talk/tableau-community-library/calculation-reference-library
- Tips for an effective post: https://community.tableau.com/docs/DOC-5471
- If you did not find the solution in the previous steps, ask a classmate for help.
Following the above steps will help you develop the ability to research and answer Tableau questions autonomously, while also fostering collaboration among your peers to find and share solutions. These skills will serve you well as you continue to use Tableau after this class is completed.
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